1. Scope of this Privacy Policy

This Privacy Policy outlines the collection, usage, and disclosure of information from account holders, users, and visitors (“you”, “your”, or “User”) by WINBANSE LTD, , and its affiliated entities (collectively referred to as “Winbance”, “we”, “our”, or “us”). This policy pertains to your use of Winbance’s Websites (“Sites”), software, applications, content, platforms, products, and services (referred to individually as a “Service” and collectively as “Services”). Throughout this Privacy Policy, capitalized terms are defined, with their meanings found in this policy or the Terms of Use.

By utilizing the Sites or Services, you acknowledge that you have read, comprehended, and given your consent to this Privacy Policy, along with our Terms of Use and any associated amendments, addenda, and licenses (collectively referred to as the “Agreement”). We encourage you to review both the Privacy Policy and the Terms of Use. Your use of our Sites or Services implies your agreement to Winbance’s utilization of your information and data in accordance with the terms outlined in the Agreement. If you do not agree with the terms of this Privacy Policy, refrain from using the Sites or Services. Periodically, we may revise, modify, add, or remove portions of this Privacy Policy, with notice provided to you. The method of notice is at our discretion.

English is the official language used by Winbance. In cases of discrepancy between the English language version of this document and any translated version in another language, the English version shall prevail.

2. Winbance Data Protection Officer

This Privacy Policy pertains to the data and information gathered by Winbance in its capacity as a Controller. If you have inquiries or requests concerning your Personal Data, you can reach out to Winbance’s Data Protection Officer at any time by emailing [email protected].

3. Designated Agent

For matters related to the Digital Millennium Copyright Act, Winbance’s Designated Agent can be reached at [email protected]. When reaching out, kindly include “Designated Agent” in the email subject line. Alternatively, you can contact us at 34(932)20 16 76 or send correspondence to: WINBANSE LTD, Attn: at 71-75, Shelton Street, Covent Garden, London, WC2H 9JQ

4. Definition

  • Content: Encompasses all information and materials on the Winbance website, including services, products, text, images, trading ideas, opinions, charts, financial information, and reviews.
  • Credit or Debit Card Information: Includes specific credit card or debit card details such as card number, CVV number, expiration date, billing address, and email address.
  • Data: Information generated by users and other individuals, including details related to trading activities.
  • Designated Agent: Refers to the representative designated by Winbance to receive notifications of claimed copyright infringement under the Digital Millennium Copyright Act.
  • Fee: Denotes the regular payment required for using an activated user account.
  • Feedback: Includes user comments, feedback, information, or materials regarding Winbance’s website and services.
  • Force Majeure Event: Encompasses acts or events beyond Winbance’s reasonable control, such as strikes, civil commotion, pandemic, natural disasters, government orders, or failure of public or private telecommunications networks.
  • Intellectual Property: Denotes Winbance’s website and services, their contents, or any copyright, trademark, trade name, service mark, or other proprietary information.
  • Linked Website: Refers to any third-party-owned website linked to or from Winbance’s website.
  • Marks: Collective representation of trademarks, service marks, logos, and other identifiers used on Winbance’s website.
  • Orders: Indicate requests for subscriptions or other services placed through Winbance’s website or a third-party.
  • Personal Data: Includes information relating to identified or identifiable individuals or data used for behavioral profiling.
  • Services:  Refers to the Livex / Livex SIM / challenges / Direct Pass®  Dire or other services offered by Winbance and its affiliates.
  • Sites: Encompasses Winbance’s websites, applications, online services, and products.
  • Soft Breach: Occurs when the daily loss limit objective for a user’s account is breached, leading to temporary trading restrictions.
  • Terms: Includes these Terms of Use, operating rules, policies, and procedures published on Winbance’s website.
  • Third Party Services: Denotes products or services not under Winbance’s control or provided by Winbance.
  • Winbance: Refers to WINBANSE LTD , a limited liability company.
  • Winbance Parties: Encompass Winbance, its parents, subsidiaries, affiliates, suppliers, licensors, and partners, along with their officers, directors, employees, agents, and representatives.
  • Winbance Products and Content: Refers to the website, services, system, content, and all other offerings on Winbance’s website.
  • User Content: Includes user-submitted blogs, comments, or other content intended for public display.
  • User Credentials: Denote the unique email/username and password combination for user authentication.
  • User Section: Refers to the user interface on Winbance’s website.
  • Website: Includes all web documents (images, PHP, and HTML files) under domains owned by Winbance.

5. Collection of Personal Data

When you choose to register an Account with our Sites or Services, we may collect specific personal information from you to facilitate services and complete transactions.

Upon registration through our Sites or Services, we will request your Personal Data. This might include your name, phone number, email address, postal address, username, password, zip code, and optionally, your age.

Our Sites or Services may offer links to third-party applications, products, services, or websites for your convenience and information. Clicking on these links will direct you away from our Sites or Services. These third-party sites and services have their own privacy practices, which may differ from ours. We neither endorse nor make representations about third-party sites. Any information shared with or collected by these third parties is not covered by our Agreement. We lack control over third-party activities, and we assume no responsibility for information shared with such third parties. The information you provide to third-party websites or products will be governed by the policies of those entities.

If you post a User Submission on any public forum within our Sites or Services, such as publications, articles, social network pages, blogs, chat rooms, or similar spaces, please note that any Personal Data disclosed within your User Submission may be accessed, viewed, collected, or used by other users of these forums. This data might be used to contact you or send unsolicited messages, without either your or our control. We might aggregate parts or all of User Submissions into a resource that we can use, share, or distribute, provided that any Personal Data has been anonymized. Winbance bears no responsibility for the Personal Data found in your User Submission.

6. Keeping Your Personal Data Secure

To thwart unauthorized access or disclosure, ensure data accuracy, and regulate appropriate information utilization, Winbance employs industry-standard practices to safeguard your submitted Personal Data. This protection may involve utilizing services from third parties. Yet, it’s important to note that no internet transmission method or electronic storage technique is entirely immune from security breaches. As such, we are unable to provide an absolute assurance of the complete security of your Personal Data.

7. Children’s Privacy

Winbance Sites or Services are not designed for use by individuals under the age of 18 and are not aimed at children. Winbance does not knowingly gather information from individuals under the age of 17, request information from them, or promote products to them.

8. Log Data and Cookies

Winbance uses cookies and similar technologies, as well as log data, on our Sites and Services to differentiate you from other users of our websites and applications (including your browsing of third-party websites). This aids us in delivering a positive experience when you utilize our services. Additionally, we use cookies and similar technologies to present you with more personalized advertisements. You have the option to modify your browser settings to reject cookies, but please be aware that certain features of our services may not function properly if you choose to do so.

Our servers also automatically record Log Data, which encompasses details such as your internet service provider, your computer’s internet protocol address, browser type and operating system, the pages you access on our Sites and Services (including the time spent on these pages), the pages you exit from, clickstream data, the information you search for on our Sites or Services, and other statistical data. We employ this data to observe and assess your use of our Sites or Services and to enhance them according to your requirements, providing you with an improved experience.

9. Data Retention

Winbance retains Personal Data for a duration that is reasonably necessary for legal or business reasons. When establishing data retention periods, Winbance considers local regulations, contractual commitments, and the expectations and needs of our Users. We do not retain data for a longer period than is required to accomplish the purposes for which it was collected, or as mandated by relevant laws or regulations. Once personal information is no longer needed, we ensure its secure deletion or destruction.

10. License

Unless explicitly stated otherwise, Winbance holds the copyright and other intellectual property rights to all materials on this Website, including but not limited to photographs and graphical images. Any use of extracts from this Website for any purpose is strictly prohibited under this legal notice. If you violate any of the terms outlined in this legal notice, your authorization to use this Website will automatically terminate, and you must promptly delete or destroy any downloaded or printed content from this Website. Reproduction of any part of this Website or inclusion in any other website or electronic retrieval system, whether public or private, is strictly prohibited without prior written permission from Winbance. All rights not expressly granted in these terms are reserved.

11. Acceptance of and Modifications to this Privacy Policy

You must confirm that you have read, comprehended, and agreed to the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, you must cease using the Sites and Services.

The terms outlined in this Privacy Policy are subject to change periodically. Should we make modifications to our Privacy Policy, we will notify you and publish the updated version here, along with a revised date. You must confirm that you have read, understood, and accepted the revised terms of this Privacy Policy. If you do not agree with the revised terms of this Privacy Policy, you must discontinue using the Sites and Services.

12. Contact us

Your feedback is important to us. If you have any comments or inquiries regarding our Privacy Policy, please direct them to our Data Protection Officer at [email protected]. You can also reach out to us in writing at:

CAYBERFANCE LLC, Attn:   Data Protection Officer, at 71-75, Shelton Street, Covent Garden, London, WC2H 9JQ