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Privacy Policy

1. Scope of this Privacy Policy
This Privacy Policy outlines the collection, usage, and disclosure of information from account holders, users, and visitors (“you”, “your”, or “User”) by WNB TECHNOLOGIES LIMITED, and its affiliated entities (collectively referred to as “Winbance”, “we”, “our”, or “us”). This policy pertains to your use of Winbance’s Websites (“Sites”), software, applications, content, platforms, products, and services (referred to individually as a “Service” and collectively as “Services”). Throughout this Privacy Policy, capitalized terms are defined in this policy or in the Terms of Use.

2. Data Protection Officer
This Privacy Policy applies to data collected by WNB TECHNOLOGIES LIMITED as a data controller. For any questions, concerns, or data-related requests, contact our Data Protection Officer at Legal@winbance.com.

3. Definitions

  • Content: Information and materials on the Winbance platform (e.g., services, charts, trading ideas).

  • Credit or Debit Card Information: Includes card number, expiration, CVV, billing address, and email.

  • Data: Submitted/generated information from user activity.

  • Designated Agent: Authorized representative for DMCA matters.

  • Fee: Charges for accessing features/services.

  • Feedback: User-submitted comments or suggestions.

  • Force Majeure Event: Events beyond Winbance’s control (e.g., natural disasters).

  • Intellectual Property: All proprietary content and technologies.

  • Linked Website: External websites linked to/from Winbance.

  • Marks: Trademarks, logos, and service marks used on the platform.

  • Orders: Service/product requests made via Winbance systems.

  • Personal Data: Information identifying a person, including behavior profiling.

  • Services: Includes Challenge Accounts, Direct Pass, Live X, and Simulator Accounts.

  • Sites: Winbance’s websites, apps, and tools.

  • Soft Breach: Temporary breaches (e.g., exceeding daily loss limit).

  • Terms: The Terms of Use and related Winbance policies.

  • Third-Party Services: Services not operated by Winbance.

  • Winbance: WNB TECHNOLOGIES LIMITED, UK.

  • Winbance Parties: Includes affiliates, partners, and staff.

  • Winbance Products and Content: All site materials owned/licensed by Winbance.

  • User Content: User-submitted public posts, comments, and media.

  • User Credentials: Login information used to access an account.

  • User Section: The account management area on the Winbance website.

  • Website – dashboard customer: All websites managed by Winbance.

4. Designated Agent (DMCA Contact)
Email: support@winbance.com (Subject: “Designated Agent”)
Phone: +44 12 7043 8045
Mail:
WNB TECHNOLOGIES LIMITED
Attn: Designated Agent
St Mary Abbots Court, 51 Warwick Gardens, London, W14 8QH, UK

5. Collection of Personal Data
We collect personal data when you register or use our services. This includes your name, contact number, email, mailing address, username, password, zip code, and optionally, your age.

  • External sites linked from our platform follow their own privacy policies.

  • Publicly shared content may be accessed by others.

  • We may use anonymized data for research or analysis.

  • Your data will not be sold/shared without consent.

6. Keeping Your Personal Data Secure
Winbance uses a combination of security practices including:

  • SSL encryption

  • Password protection

  • Firewalls and access restrictions

  • Contracted secure third-party providers

No method is 100% secure, but we strive for industry best practices.

7. Children’s Privacy
Our services are not intended for individuals under 18. We do not knowingly collect data from children. Parents may report suspected cases to Legal@winbance.com.

8. Log Data and Cookies
We use cookies and similar tech to:

  • Improve functionality and performance

  • Personalize content and ads

  • Track user behavior

Browser settings can manage cookie use. Continued use implies consent.

9. Data Retention
We retain data as long as necessary for:

  • Legal or contractual obligations

  • Operational use
    Once no longer needed, data is deleted, anonymized, or securely destroyed.

10. Intellectual Property and License
All site content is protected. You may not reproduce or store any content without written consent, except for personal, non-commercial use. Breaching terms will result in revoked access.

11. Acceptance of and Modifications to This Privacy Policy
By using our services, you agree to this policy.

  • Updates may occur at any time.

  • We will revise the “Last Updated” date and notify users if appropriate.

  • Continued use implies acceptance.

12. Communication and Customer Support Policy
We expect respectful, honest interaction with our support team.

12.1 Support communication must be respectful.
12.2 Misuse or repeated false claims may lead to warnings.
12.3 Continued misuse can lead to suspension.
12.4 Harassment results in immediate account review and possible ban.
12.5 Attempts to bypass automated systems may result in denial of service.

13. Contact Us
For any questions or concerns:
Email: Legal@winbance.com
Phone: +44 12 7043 8045
Mail:
WNB TECHNOLOGIES LIMITED
St Mary Abbots Court, 51 Warwick Gardens
London, United Kingdom W14 8QH
Attn: Data Protection Officer